Greet your guests with a smile, guide them to the right room, and keep them entertained in case they have to wait a while. Our experts make this your reality. From design to installation, we’ll find the right public display solution for you.
Just write an E-mail at solutions.de@arp.com or give us a call. We are happy to help you.
You let your customers know where to find you on the outside of your building with traditional signs and lettering. Digital signage can step in here, receive your guests and guide them to a free parking space.
The real welcome to your company happens, however, in your reception area. It’s the threshold to your business, and your chance to leave a lasting first impression on the customer. If this first impression goes above and beyond what they expected, you’ll have created a positive environment that customers immediately feel welcome in.
Create this environment by showing off your company culture in images and videos on public displays. Disperse news and information around your enterprise and greet visitors with their name in lights on a Full HD LED display. The possibilities are virtually endless—integrate the displays into your reception exactly as you want and need. Your corporate identity is the only guideline. Choose a wide range of screens for single displays, digital info pillars, and even entire video walls to show our company off to its best advantage.
Various studies show that waiting times feel longer when people have nothing to occupy them. Subjective sense of time is rooted in perception that is heavily influenced by psychology. Errors in perception lead to the waiting times quickly feeling much longer than they are, even though the objective time period, as measured on a clock, has not been long at all. Studies also show that distractions such as videos, TV programmes, and digital displays can make waiting time seem shorter. So you can make waiting more enjoyable for your customers and entertain and distract them with public information displays in waiting areas. Another insight from the studies is that customers’ overall satisfaction of a service is greatly increased when the subjective waiting time is short.
In large buildings and growing companies, visitors—and sometimes even employees—need to be guided to their destination. This is where guidance systems come in. And in conjunction with signage systems you can really use them to their full potential. Modern orientation systems and guidance systems are easy to understand and visually appealing, so it really pays dividends to make sure you’re putting quality data on them. Knowing which employees are based where makes finding the room and department you need far quicker, simplifying your daily operations.
Customers like digital touchpoints for problem solving. According to a study by the management consultant firm McKinsey, customer satisfaction increases by 19% if they have the option to solve their problem via a digital touchpoint. This sort of guidance system requires an info column linked to a central point in reception, and a touch screen that lets the user find their way to the room or person they’re trying to find. Your customer and employees are able to use the system intuitively and view a map of the building showing the best way to get to their meeting.
Once they draw near to their destination, digital door signage helps them find the right room and shows them whether the room is currently vacant, what meeting is taking place, and if the person they’re looking for is already waiting in the room.
The right size of screen depends on the size of the room. Large and small rooms have different requirements when it comes to screens. Some typical displays are:
The content you want to show in your reception, on door screens, monitors, and guidance systems can be controlled from a central point. User-friendly software lets you create and manage your content yourself—making changes to individual displays at the push of a button. Some ideas for content are:
We’re very pleased to have found in ARP a supplier that understands our needs as a global business, gives us expert advice, and always finds solutions that fully satisfy our internal customers, even for special requests – and for orders of all sizes.
Stefan Huwiler
MSD International GmbH
What we appreciate about working with ARP is getting their skilled and fair advice on a daily basis. We're always kept in the loop about new products and upgrades which is very important for our customers. I’m looking forward to continue working with ARP.
Vladimir Bocanek
Anthos Swiss Service Office AG
We like ordering from ARP – their online shop is excellent. And their sales team always has a great advice for us!
Regula Grunow
ParkingTec AG
Phone: +49 6074 491 144
Fax: +49 6074 491 179
E-Mail: solutions.de@arp.com
Phone: +49 6074 491 125
Fax: +49 6074 491 179
E-Mail: solutions.de@arp.com